Account & Data Deletion

Kitho gives you an in-app path to permanently delete your account. If you cannot access the app, you can also request deletion from this page by email.

Delete in the app

What account deletion removes

Account deletion removes the Kitho account and associated Kitho partner data, cycle records, notes, events, notification preferences, calendar preferences, partner photos, in-app support reports and support screenshots. If you manage your own cycle through an invited profile, deletion also removes the cycle records and prediction snapshot associated with that self-managed profile.

Partner deletion is different

Deleting an individual partner uses a seven-day recovery period before permanent deletion. Account deletion is a separate control and is intended to permanently delete the account and its associated Kitho data.

If you cannot access the app

Send the request from the email address associated with your Kitho account so ownership can be verified.

For security, Kitho may ask you to verify ownership of the account before processing a web-based deletion request.